SD-108 · Payments
Checkout retries charge card twice on slow networks
CriticalOpenReported Aug 21, 2026 by support@signaldesk.io
Description
On 3G connections the confirm button fires two POST /charges requests. Two customers reported duplicate charges of $49. Idempotency key appears to be regenerated on retry.
Triage notes
- Reproduced with network throttling at 400kb/s.
- Refunds issued manually for both affected orders.